About VersaTube

Product FAQs

What is the warranty for VersaTube® Building System products?

VersaTube provides their customers with the following Product Pledge of materials satisfaction:

• If any frame component part does not meet quality expectations, VersaTube Building Systems will replace that part at no cost upon proof of purchase.
• This benefit will be in effect for one (1) year from the date of purchase and applies to materials only. It does not cover damages to the frame from mishandling or improper installation after the customer has taken possession of the product. In addition, the frame structure must be erected within six (6) months of the date of purchase to retain eligibility.
• We further pledge that our frame components will be free from any structural defect for a period of twenty (20) years. VersaTube Building Systems reserves the right to repair or replace any part that does not perform to expectations.
• This twenty-year frame pledge does not apply to any unexpected or unanticipated acts of God, nature, customer negligence, accident or any damage due to abuse resulting from external or internal impact. Standard structural inspection and maintenance must be performed by the customer on a regular basis.
• To initiate a claim against this pledge, the original purchase receipt, purchase location, customer information and other relevant documentation must be submitted to VersaTube Building Systems for consideration and action.

VersaTube partners with national sheet metal suppliers to provide painted steel roofing, siding and trim as part of a complete garage, building, carport or loafing shed package. Our sheet metal suppliers provide a 20-year limited warranty on their painted steel product. Any claims must be submitted directly to them for consideration.